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Terms & Conditions

COLIN OBRIEN PTY LTD – Trading as Premier Salon Supplies Security Policy.

COLIN OBRIEN PTY LTD – Trading as Premier Salon Supplies uses the E- Path Payment Gateway as well as PayPal for its online credit card transactions. e-Path Pty Ltd is an Australian and global provider of its brand marked manual credit card payment gateway service. e-Path Pty Ltd is an Australian registered company and is 100% Australian owned and operated.

e-Path uses powerful cryptography to further encrypt the payment data entered by the customer. 2,048 bit RSA encryption is a patented algorithm and recognised by Visa, Master Card, American Express and Diners Club as an approved encryption type. With e-Path there are multiple instances of this which all occur on top of and in addition to the SSL encryption that exists to protect the live connection between cardholder and the business owners e-Path gateway system.

 

THAWTE SSL

All e-Path communication between cardholder and any e-Path gateway is protected by THAWTE SSL. This is completely separate and in addition to the various encryption systems we utilise to protect actual data as mentioned above. THAWTE is a recognised world leader in SSL security.

A secure connection can be confirmed by a small padlock (1.) that appears bottom right of customers browser window and with newer browsers will appear in the address bar. Customer may also click on the THAWTE link (2) top right of all e-Path secure pages to obtain confirmation directly from THAWTE that SSL is currently valid and protecting the connection.

 

e-Path, PCI DSS and McAfee™

e-Path utilises the Payment Card Industry Security Standards Council approved and compliant McAfee™ PCI DSS (Payment Card Industry Data Security Standards) program. McAfee™ is a PCI Approved Scanning Vendor (ASV).

McAfee™ is best known for their McAfee Secure trustmark and is a world leading provider of webserver security services including card vendor PCI (Payment Card Industry) compliance services.

The McAfee™ PCI Compliance program meets the requirements of Visa’s CISP and AIS, MasterCard’s SDP, American Express’ DSS, DiscoverCard and JCB.

Our secure systems are physically located in the Macquarie Telecom datacentre in Sydney. Macquarie Telecom is the first telecommunications carrier in Australia to achieve Defence Signals Directorate Gateway Certification, conforming to ASCI-33 and the PSM (Protective Security Manual). ISO 9001:2000, PCI DSS Certification and SAI Global – ISO 27001:2005 are amongst other high level accreditations that combine to establish Macquarie Telecom as being recognised as Australia’s most highly security accredited datacentre.

 

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee from the time you receive the goods. Please email us at info@premiersalon.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. COLIN OBRIEN PTY LTD – Trading as Premier Salon Supplies will not be responsible for parcels lost or damaged in transit if you choose not to insure. If you have any enquiries regarding this document and the payment services offered by eWAY please visit our website at www.eway.com.au

 

Other Terms & Conditions

  • A.U.D (Australian Dollars Currency) :  Prices are displayed in the currency in which the transaction will be processed (All transactions are done in Australian Dollars and / or are subject to conversion to Australian Dollars Currency)
  • Premier Salon Supplies only sells to trade customers – Proof of Industry qualification or business ownership is required
  • By accepting our goods you are accepting our terms & conditions of sale
  • All goods must be paid for prior to dispatch unless credit terms are agreed in writing
  • All deliveries are subject to freight & packing charges
  • All goods are dispatched at the customer’s risk. Premier Salon Supplies will not be responsible for goods lost or damaged during transit
  • Prices are subject to change at any time without notice
  • All prices unless otherwise stated include GST
  • Cancellation of orders after dispatch cannot be accepted

 

Returns

  • Order discrepancies or defective goods must be notified SAME DAY of receipt of goods by phone or email: info@premiersalon.com.au
  • Goods returned after 14 days of date of invoice will not be accepted
  • Returns authorised by Premier Salon Supplies must be in original condition and accompanied with a photocopy of the original invoice
  • The freight cost of returned goods must be paid by the customer
  • The return of sable brushes is not acceptable
  • Claims under warranty require a copy of the original invoice as proof of purchase date.
  • Premier Salon Supplies will not be liable for consequential loss however arising
  • Goods supplied remain the property of Premier Salon Supplies until paid for in full
  • All goods on hand up to the value of the balance of monies due to Premier Salon Supplies will be deemed to be the property of Premier Salon Supplies
  • The customer is liable for all charges and costs of collection of debts owing to Premier Salon Supplies including those incurred by a debt collection agency
  • Each dishonoured cheque will incur a fee of $25 +GST

 

Credit Account Facility

  • We reserve the right to withdraw your credit account facility without notice if you do not comply with our trading terms and conditions
  • Your credit account facility is not transferable to another person or legal entity. You must advise us in writing if your business is sold, begins to trade under another name or at another address or your interest in it is otherwise changed. You remain liable for any charges to your account until we receive your written advice.

The customer agrees to the exclusive jurisdiction of the laws and the courts of the State of Queensland.

Premier Salon Supplies may vary these terms and conditions at any time by notice in writing.

 

Sales Orders

  • You can create and submit an order online to us having made payment by either credit card (mastercard or visa) using paypal or by direct transfer to our account.
  • Alternatively you may place orders by telephone – call 07 5531 4394 or by fax 07 5531 4594 or by email: info@premiersalon.com.au
  • We will process the order and call you to discuss the order and/or to arrange payment
  • Payment can be arranged either by credit card, bank transfer, money order or cheque
  • Our bank details are as follows: BSB 114-879   Account: 476824030
  • Cheques should be made payable to: Premier Salon Supplies
  • This website supports Secure Socket Layers of 128bit and greater.

 

Store Location

Premier Salon Supplies
28 Commercial Dr
Ashmore QLD 4214
Australia

Tel: 07 5531 4394
Email: info@premiersalon.com.au

 

Hours of Business

Monday – Friday: 8.00 am – 4.00 pm
Saturday: By Appointment

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